Every so often you experience a technical problem you can’t find any information about and which takes you forever to solve. Then, after you finally solve it, you are left scratching your head saying, “I don’t get it­—there must be millions of people with this problem—why is there so little information about it?

This post is a powerful illustration that the design online identity are much harder to get right than it seems. Unfortunately there the industry didn't yet find the design pattern that works. And the problem is growing with the number of people that have multiple email addresses and multiple identities.

Google clearly didn't get it right. Anyone else has?